Yes, all our employees are insured.

Yes, if prearranged products can be picked up in Thornhill.

Shipping can take 2 – 8 days for completion on large heavy orders to areas in Ontario.

Yes, If you live within the Greater Toronto Area. We have local delivery which can be completed by the next business day. The cost is $10 per order (some restrictions apply). There is no minimum amount required. Inputting your address at checkout will trigger this option.

Shipping is free within Ontario on all orders above $199.
Orders below $199 range based on location.
Local next day delivery is available for $10 per order (some restrictions apply).

Our main area of operation is; Toronto, Markham, Thornhill, Richmond Hill, Vaughan, Etobicoke & Scarborough.
We serve the following areas for a reasonable premium. Mississauga, Oakville, Brampton, Caledon, Nobelton, King City, Aurora, Newmarket, Durham Region, Stouffville, Gwillembury, Uxbridge, Whitby.

No. We start up the pool system and balance the water to achieve clarity. We follow up within 48 hours for the initial cleaning service.

If you are filling the pool abnormally it may be leaking. The normal amount of evaporation is about 1-2” per week.

Into the ground. Contact us if you suspect a leak.

Most of our products are final sale. There are some limited returns available. Good news – we are here to help. Call or email us today. We will answer any questions you may have.

Yes.

The whole process from beginning to end is typically 3 – 4 weeks.