FAQ
FREQUENTLY ASKED QUESTIONS
IS CLEANING INCLUDED WITH THE POOL OPENING?
No. However, you can add initial cleaning service for a reasonable cost.
DO YOU CLEAN THE POOL THE SAME DAY AS THE OPENING?
No. We follow up within 48 hours to do the initial clean.
ARE YOU INSURED?
Yes.
DO YOU SERVICE AND SELL POOL EQUIPMENT?
Yes, we provide repairs and offer new equipment at competitive prices.
CAN WE HAVE OUR POOL CLEANED AT THE END OF THE WEEK?
Yes. However, we distribute days on a first come first served basis. Call early for best selection.
CAN I CANCEL THE “COMPLETE POOL MAINTENANCE BUNDLE”?
Yes. You are free to cancel at any time. It is important to note that all services rendered up to the point of cancellation will be charged at full price.
HOW LONG DOES IT TAKE TO PUT IN A NEW LINER?
It takes an average of 3 weeks between time of draining/measurement and installation of new liner.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Cash, cheque and credit card.
